Raport Confidence Index 2024_english veriosn

LOGISTICS AND SUPPLY CHAIN CONFIDENCE INDEX 2024

38

Additionally, 36% of logistics operators are concerned about staff shortages and increased labour costs and 36% of manufacturers and retailers find requirements to invest in new technologies challenging.

When asked about the greatest challenges in the coming year, concerns about customer price pressure (68% by logistics operators and 48% by manufacturers and retailers) and the levels of demand/activity volumes in end customer markets (56% by logistics and 44% manufacturers and retailers) are the top two challenging issues.

Figure 28. Where in your business do you see the greatest challenges for the next 12 months?

24%

Increased fuel / energy costs

28%

20%

Staff shortages / increased labour costs

36%

36%

Requirement to investment in new technologies

32%

8%

Warehouse / storage capacity / costs

4%

Managing supply chain disrup tion / geo-political events

8%

16%

International freight capacity / costs

12%

20%

Increased customs processes &/or tariffs

16%

0%

12% 12%

Cashflow/availability of finance

Payment terms / bad debts from customers

8%

20%

48%

Customer price pressure

68%

Customers’ changing service level expectations

36%

20%

44%

Levels of demand / activity volumes in your end customer market

56%

0%

10%

20%

30%

40%

50%

60%

70%

Logistics

Man-Ret.

Share of respondents nominating each answer category, will not sum to 100%

When asked about the challenges in the coming year, concerns about the levels of demand/activity volumes in end customer markets and customer price pressure are the top two challenging issues.