Raport Confidence Index 2024_english veriosn

LOGISTICS AND SUPPLY CHAIN CONFIDENCE INDEX 2024

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bigger opportunity by logistics companies.

As for the opportunities for profit growth, both groups of respondents view these similarly and there is a clear dominant strategy. Cost control and efficiency is an area of opportunity for 80% of manufacturers and retailers and 64% of logistics operators. Last year the order was opposite – it was identified as a

For both group of respondents, greater use of or further investment in technology to drive efficiencies is another opportunity for profit growth, as viewed by 44% of manufacturers and retailers and 40% of logistics operators.

Figure 28. Where do you see opportunities for profit growth in the next 12 months?

12%

Expanding into international markets

16%

Amending operational terms of existing services (e.g. holding more inventory)

16%

4%

Amending contractual terms of existing services

16% 16%

Extending existing service offering (eg expanding into last mile delivery/customs consultancy)

24%

32%

Investing in Environmental, Social, and Governance (ESG) agenda

8%

12%

Greater use or investment in tech nology to drive efficiencies

44%

40%

Diversifying our customer base into new end markets

36%

12%

24%

Servicing our existing customer base

32%

80%

Cost control and efficiency

64%

Changes in international supply chains (near-shoring)

12%

36%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Man-Ret.

Logistics

Share of respondents nominating each answer category, will not sum to 100%

Managing costs and improving efficiency, especially with the use of technology, are key opportunities for profit growth.